Poodle Portal Knowledge Base

✓ Answered

Will there be access for us to demo or test ourselves before going live?

✓ Answered

Will this system work on a phone or a tablet?

✓ Answered

Will the financial team be able to see all of the undergrauates and affliatesnas well?

✓ Answered

I was a Philo and then became a Soror. With that process, I had to use two different emails. Will this happen in the future, or will it be seamless?

✓ Answered

most addresses Chapters. How does switching over impact Members at Large and General Members?

Pending

If the person transferring or reactivating owe funds to their former chapter will the system allow them to be moved(will it have a reject button)? Will there be a setting where owed funds can be entered which prevents the member from being moved to another chapter?

✓ Answered

When is the last day to access the old portal. Additionally if a class that I'm currently taking online is not completed by that date, will I have access to this training in the new Poodle Portal?

✓ Answered

Does that transfer request carry over to the roster within the portal immediately?

✓ Answered

Also, are only Life Members allowed to pay with PayPal moving forward. I actually prefer to pay through PayPal if possilbe?

Pending

Would it be better to wait to pay any current dues until after July 15th that we have already recieved notice of billing for seeing this is a major change in the system. I don't want to pay and run a risk of my payment being misplaced or lost in some way.

Pending

For those who currently have administrative access to an undergraduate chapter, will we continue to have administrative access in the poodle portal or will we need to request this access again?

✓ Answered

Are we submitting a list of officers for each chapter each sorority year?

Pending

Will the chapter financial officers still get an invoice of all Chapter members to pay on their behalf

Pending

Will financial officers be the only ones able to clear members on the local level or will all officers have access to this page?

✓ Answered

Will this also replace the SGRho app on the phone?

✓ Answered

can members enter golden service hours from before July 1 in the new system?

✓ Answered

Will chapters need to put in a helpdesk ticket to update chapter officers like in IMIS?

✓ Answered

How far back does the inactive roster look back? 1 or 2 sorority years?

✓ Answered

How seamless is the process to change leadership roles when the Executive Board changes?

Pending

Some parents may not allow for their child to have a regular email account at this time. I currently have a Rhoer where they have to use their parent's email account.

Pending

Will the NEF and SPEAR payments be included in our payments for the Poodle Portal?

Pending

how will the adminstrator or basileus access members records

✓ Answered

how will the Torch dashboard tie in or connect to poodle portal

✓ Answered

How and where can the prior 2 Poodle Portal trainings be accessed?

✓ Answered

Will General Members be included?

✓ Answered

Will all member history (to include previous financial history, trainings, and certifications) be imported in the new system? So that when we first login we will see that previous history?

✓ Answered

will members at large be addressed

Pending

Does the payments thru the portal applies to Philos?

✓ Answered

How are transfers handled?

Pending

When the Central region receives the regional andnational bill together can each bill still be paid separately?

✓ Answered

How quickly will chapters receive funds if they are participating in the One Billing System?

Pending

How will this work for International Chapters, paying their dues through this portal

✓ Answered

Will past community service hours be carried over?

✓ Answered

If you are making payments on your life membership through paypal will this be effect? Will the payments be showed in the portal?

✓ Answered

Will the portal be browser specific? I got a message when joining this training that my current browser may not be appropriate (Firefox).

Pending

Will Rhoers be able to update their email address when they become members of the sorority? I don't think they'll want to use the same email address as a middle schooler as a young adult.

✓ Answered

is this the last training on the poodle portal

✓ Answered

Are we able to receive a copy of the slides?

✓ Answered

I am paying my life member monies can I pay it here vs PayPal. I would prefer to pay here.

✓ Answered

Is there ability to pull reporting on inactive Sorors within your region or service area?

Pending

Since we can not do monthly payments, for example, when will Sorors be able to make payment, July 1 or prior date?

Pending

Will the Philo affiliate profiles work like the Alumane Sigma member profiles? Including their officers?

Pending

For Chapter Administration - is this roster broken out by affilates as well? Also is there a specified deadline that the financial team upload the amount of their chapter dues for the Poodle Portal to know how to invoice the Soror/Affliate?

Pending

Will the Poodle Portal allow partial payments until the entire balance is met?

Pending

Are Sorors still able to utilize the after-pay option if need be?

✓ Answered

Will there be a fee sheet provided per option used or is it a flat rate?

✓ Answered

Will the Philos be able to pay all of their fees as well?

Pending

For undergraduates graduating in December that will not need to pay a whole year of local dues, will there be an option to pay for only one semester?

✓ Answered

clarity question. Did I hear the Western region is setup for all three sorority payments?

Pending

Will there be options to pay local, regional, or national dues in separate transactions?

Pending

How will chapters be notified that an individual Soror dues have been paid?

✓ Answered

Will this be a app or just a website only !

Pending

The Philos have additional fees on the National and Regional levels. Can they expect to pay all fees - Sigma and Philo in this portal under that Unified bill?

Pending

What is Partially Participating? Central for example? Does full Participating mean Local/Regional/National dues all paid in the poodle portal?

✓ Answered

What is the processing fee? Currently it is $5.00 in IMIS

✓ Answered

Can you make payments or do you have pay entire balance at once only

✓ Answered

Will we need to update all of our information? Or will it be transferred over?

Pending

Can your local dues work through the Poodle Portal even if your Region is not participating?

✓ Answered

Will the education information transfer from the current platform to the new Poodle Portal?

✓ Answered

Will the training slides or a user guide be made available prior to the site going live? Since the current portal will become inaccessible beginning June 19, it would be helpful to have reference materials available in advance.

Pending

This is a dues related question for the portal, so I'm unsure if this is the right format to ask, however, regarding military sorors who have the designation on their profile, will the their specific rate be automatically populated in the poodle portal, or is there a manual process that needs to take place behind the scenes?

✓ Answered

Can we use a different email address other than the one already on file?

Pending

Once you claim your account, can you change your email in the future?

✓ Answered

How can you change your current email to a new email?

✓ Answered

where will you send the initial emails, to recieve the FSID

✓ Answered

How will this effect someone who is transfering to a new chapter in July 2026?

Pending

Who is the email coming from again to set up our account?

Pending

Each Soror will need to do this correct? Not just chapter administrator.

Pending

We have people reactivating who have not been active in quite sometime. How do they request an FSID?

✓ Answered

Is a credit card mandatory to set up an account?

✓ Answered

If a Soror needs to transfer, should she wait until after Poodle Portal is complete?

Pending

Will I be able to still access my Life Membership clearance to pay the fee?

✓ Answered

Will NEF and Spear show up on invoices

Pending

Will there be an option for members to opt in for the chapter to pay ICHQ dues on their behalf - similar to process in IMIS last year

Pending

Will you show us how pay our dues through this portal

Pending

Will there be a way for chapters to pay for those older members who are technology-challenged?

Pending

Are you able to set various amounts for chapter dues? I.E. discounts; regional undergrad etc

Pending

When non-participating members are billed, do Grammati need to put that invoice in this system to allocate payment in order for members to pay? And, do we still use the older system for payments to the other/ancillary dues?

Pending

Is SPEAR/St. Jude invoiced as National Dues or is this still separate?

Pending

reactivation sorors - who will give them the initial link to sign up in the poodle portal ?

✓ Answered

Moving forward will the new Torch certificates be uploaed in Poddle Portal

✓ Answered

Will chapter officers be able to see life members numbers?

✓ Answered

Will an officer be able to view membership type such as Life Member, Ruby, Cultured Pearl, Military

✓ Answered

Will Poodle Portal be accessible also via our app?

✓ Answered

How long will access to the old system be available to us?

✓ Answered

To recap, all chapter members must update their profile page and the LMS July 1 in order to show on the chapter roster? or will all member will transfer over to the new system?

Pending

Will the life member and military discount reflected in the system.

✓ Answered

Who enters the chapters bank information

Pending

Some members have already paid their dues for the next sorority year. Will the financial officers be able to pay their dues in the system on their behalf if we have one bill.

Pending

What's the process for sorors who are considering reactivation

✓ Answered

my concern as a cybersecurity student is would this be ready in enough time if it is still in the testing environment?

✓ Answered

If a Soror joins the military after being inducted where would we change it on the portal? Jessica S. Anderson Alpha Gamma Sigma

Pending

I had a undergrad request to transfer into the chapter after graduation and she was automatically transferred in and onto our roster. Will that be a function in the new portal?

✓ Answered

I think I missed something- for non-One Sigma chapters, when Sorors are cleared will the porta generate and send an invoice? What about for affiliates?

✓ Answered

Will the chapter Basileus, Grammateus and or Tamiochus receive notification that a transfer has been requested either out or into the chapter?

✓ Answered

Good evening from Lambda chapter @ Kentucky State University. When will the poodle portal be released fully??

Pending

Will the regional payment be cleared through the regional Grammateus or will this still need to be done by the chapter officer?

✓ Answered

Will the PP link for general members not in a chapter?

Pending

Are you able to set a different rate for local dues - for example UG transferring to grad pay a different rate. I’ve paid my dues to local and regional wise but the chapter didn’t mention any discount and I’ve just graduated from the undergraduate level and I’ve put in my transfer request already.

✓ Answered

Will military discount show up automatically?

✓ Answered

Is this portal and payment method, available for Philos?

✓ Answered

Will the PP billing have a like for general members?

✓ Answered

Will Rhosebuds be listed in the portal

Pending

Will the bill show the military discount automatically?

Pending

Are you able to set a different rate for local dues - for example UG transferring to grad pay a different rate.

✓ Answered

Are you able to clear in bulk or is it one member at a time?

Pending

What if you have varies membership due amoujnts for Sorors? For example a discount for reactivations.

✓ Answered

Is the Becky Grammateus screeen for the Grammateus only or open to all members.

✓ Answered

Will Region and Chapter technology chairs be trained on administration and when will that occur?

✓ Answered

Will the chapters be able to create their own views of the data? Will a roster from a previous SY be able to be pulled?

✓ Answered

Are we allowed to use our sgrho assigned email? To establish our accounts?

✓ Answered

Will the affiliate groups follow the same payment procedures?

✓ Answered

Will adminstration happen at the international or regional level? What will the region have the ability to administer?

✓ Answered

Is administration managed Internationally or at the regional level?

✓ Answered

Will we be able to pay our dues in installments?

✓ Answered

Are there password length requirements and to regularly update passwords?

✓ Answered

What types of security measures are in place to protect PII?

✓ Answered

Are our usernames and passwords transferring over from IMIS?

✓ Answered

Is it possible for me to receive the most recent roster for my chapter?

Pending

If we are not One Sigma, we are still expecting an invoice (bill) from the Portal? Is this information provided in the Portal and it is emailed to chapter members with our chapter's method of payment (i.e. Zelle, Paypal)? The three (3) bills were a little confusing.

✓ Answered

If you are currently a chapter administrator in iMis, will you be one under the poodle portal?

Pending

When will chapters receive local dues that have been collected through the Poodle Portal?

Pending

If a chapter votes to increase/decrease their dues for the 27-28 Sorority Year, would there be an opportunity to update the dues amount before those invoices get sent out?

✓ Answered

Just to confirm, the Western and Southwestern Regions will automatically transition to the new platform, correct?

Pending

Is there a way for chapters to add portal payments as optional.

Pending

When we clear members at the local level, can we also do a bulk payment of regional dues for all of our members for their regional dues?

✓ Answered

Will we be assigned a new membership number

✓ Answered

If a Region is not a One Sigma Region, local invoicing will not be available

Pending

If we can’t do bulk pay, are we having to pay the processing fees separately each time?

✓ Answered

Where can we get the recordings for these meetings?

✓ Answered

Since EOY reports are due soon, will they need to be submitted through the new platform?

✓ Answered

Not being able to do bulk workflows is harder on the chapters.

Pending

If a Philo Affiliate does not have its own financial officer, will the Graduate financial officer be granted admin rights to submit billings on their behalf?

✓ Answered

Do Central Region Members use the new system for national dues

Pending

So we now have to pay local assessments through bill highway? And not through our own chapter process.

Pending

Can you please restate what central region members will receive an invoice for? I just want to make sure that I am clear.

✓ Answered

So what does the billing look like for Central Region

Pending

will Philo treasurer still have permission to pay dues for affiliate and affiliate members?

Pending

If the chapter has a decreasing chapter fee as the year goes by, how does this change on the portal?

✓ Answered

Will the NEF and SPEAR payments be submitted through the portal also?

✓ Answered

How long will outgoing officers have admin access?

Pending

Can you expound on the regions that are One Sigma and what regions will not be opted in for using the Poodle Portal?

✓ Answered

Can manual clearance of local dues be done in bulk?

Pending

From the NER, Can members be cleared for local dues in bulk or only individually?

✓ Answered

Is the Southeastern Region a One Sigma region?

Pending

If a chapter is not a One Sigma region, can local chapter opt in for local billing?

Pending

When paying dues, if paying after business hours, will the payment be considered as paid for the next buisness day?

✓ Answered

What Regions will be One Sigma by default?

Pending

Revision to my earlier question. Will the Philo Advisor be the only person able to get into the Philo Chapter?

✓ Answered

Can you show how a chapter enters its bank information for the deposit to be made?

✓ Answered

For non-One Sigma chapters, will the regional and national invoice be generated AfTER we clear the local or will it be generated automatically?

Pending

If local fees are waived for certain individual members (ie new transfer) how can we input that so it is reflected in this new system

✓ Answered

Are NEF and SPEAR fees paid through the portal?

✓ Answered

Will there be follow-up Q&A sessions to troubleshoot things that may come up once we begin using the portal initially?

✓ Answered

Is the processing fee only on local chapter dues or all levels

Pending

Will the chapter dues and assessments be paid via this portal as well? Will there be a 5% tax for paying those dues and assessments?

✓ Answered

how does the chapter dues get filtered tho the chapter account with this platform

Pending

how do we know if our chaper will bill through the portal and are we able to change that status?

✓ Answered

So when we pay chapter dues on the website it goes directly into the chapter bank account?

Pending

Can you clarify the answer to my question. SOme chapters have multiple fees for local dues. Scholarship fee, St. Jude etc. Will we be able to itemize this or do we have to lump it all together?

Pending

I don't think I understod the answer to whether the local dues can have mulitple options (discounts).

✓ Answered

can transfer requests still be submitted July 1 or should we wait?

Pending

with this system if someone paid the chapter national, regional, and local dues are we able to submit that for the person

Pending

Will the chapter be able to make payments for older sorors?

✓ Answered

where/how do we input the details for separate line items such as NEF & SPEAR?

Pending

Can a chapter turn off the feature for them to pay national dues on behalf of a member?

✓ Answered

This was probably answered so I apologize in advance but, officers can hold multiple tags/positions but their role/access via the portal will only be limited to 1?

Pending

Will the Philo financial officers be able to clear Philos or is that function limited to the Philo advisor?

Pending

Will there be an in-person training for this at any time in the future. Will we still be using remittance forms? How soon can we start remitting payments for the different items to National?

Pending

Is there the option for payment plans for local dues?

Pending

In the current IMIS, we can see the invoices for chapter members paid (if we have admin rights). Will that still be there? Also will all the past financial members lists be imported in or will be only see current year financial members?

Pending

What about our Cultured Pearls that were given dummy emails, how do we claim their account?

Pending

Can only chapter officers pay dues for Sorors?

Pending

How do we adjust the invoice if a Soror has already paid local dues?

Pending

is there anything we can do here about being able to do ach to ach transfer to avoid the 5% fee

Pending

Is there a Tamiochus demonstration? In our chapter the Tamiochus submits the dues pmts since that is the officer with the debit card. We are not a One Sigma Chapter. We will just be submitting National dues for the Chapter and our members who have paid the chapter for their national dues.

Pending

not sure if I missed this but are we going to be able to transfer UG into grad w/discounts still even in December? How do we put undergrads back into the roster if they are removed fro a cease/desist status?

✓ Answered

how do you activate your Poodle Accot? This is confusing..

Pending

If we waive dues for certain members how would that be input in this system or is it possible?

Pending

For non-One Sigma chapters, we have to clear the local dues first before the regional and national bill is generated, correct? Also, does the region enter the regional amounts to pay or do we enter that amount?

Pending

Is there a process for a Philo who transitions to a Soror?

Pending

If you are an undergraduate advisor, do you have access to see the info for the UG chapter you advise? Or will the UG chapter basileus and grammateus be the only ones who can see that info

Pending

Will the Tamiochus be able to update financial status as well?

Pending

What if our chapter has different local dues for certain members?

Pending

How does an inactive Philo reactivate? Will the Philo transfer process be the same as the Sigma transer process?

Pending

How does a Chapter Financial Officer make a payment on another Sorors behalf? (For example, they sent their headtax & insurance to the chapter and would like the Tamiochus to handle the payment.) Are you able to walk us through that?

Pending

Some Chapters give dicounts on local dues based on military ststus, or matriculating soror. How ar different amounts for chapter dues entered?

Pending

For clarity, borh Sigma and Philo, officers will not be able to have multiple roles in the system?

✓ Answered

Please explain Bill Highway

Pending

What is the difference in access for all of the officers in the portal? For example, what can the basileus access compared to the epistoleus?

Pending

If you have discounts for military/retired members, do you have the ability to load local dues for them separately?

✓ Answered

Will this session be recorded for later viewing?

Pending

For chapters that are not apart of the OneSigma can we see how the tamichous pays those

Pending

How do you make payments for members who pay dues to the chapter to pay for them

✓ Answered

For clarity, if you were an chapter admin in the old system will you be a chapter admin in the new system? Will the chapter admin will be able view the Chapter's profile once they login using their own login information similar the old system?

Pending

Will the Regional Affiliate Coordinators be able to search all chapters in their Region?

✓ Answered

Please clarify Bill Highway

✓ Answered

If members indicate they've not received the activation email with their fsid info for the poodle portal, who should they contact?

Pending

What will be Regional Coordinators see?

Pending

As a Philo Admin, will we be able to remove officers, or is that the Basileus's responsibility?

Pending

how do we pay chapter assessments and can chapter pay several chapter member dues

✓ Answered

How will Central be cleared? We only clearing chapter, correct?

Pending

We normally pay for a cultured pearl. How will that work now? Thanks

Pending

Will only the Philo Advisor be able to see into the Philo Chapter?

Pending

For the 1Sigma option, when you enter the chapter dues amount, is there an option to have additional chapter dues options per the member's classification? (Ex- if the chapter discounts dues for recent UG tranfers or cultured pearls)

Pending

Can any officer work with the financial portion in the portal?

✓ Answered

If you are currently making life member payments will that transition to The Poodle Portal or will we continue to pay through the PayPal invoice?

Pending

Does the Philo Advisor view mirror the Rhoer and/or Rhosebud Advisor view?

Pending

For those chapters not participating in One Sigma, for the regional payments paid directly to the region, will we need to submit the exact date they paid the dues? And will chapter financial officers need to also clear them or is that something the NER Grammateus would do?

Pending

Does the "advisor" profile work the same for an UG advisor?

Pending

Thanks for sharing the manual updates feature. Besides their payment status, what data will we see when we export the current member roster?

Pending

will co advisors have assess ax well

Pending

Can we change the dues amount for different sorors based on status?

Pending

If your region is not fully intergrated where the chapter invoice members , can you show how members can be cleared manually ?

Pending

If a member pays less than the total invoice amount, will those payments be accepted? and how will the funds be disbursed with three fields (local, regional, national) all requiring payment?

Pending

Can customized local dues be accommodated> New transfrred undergrads pay no local dues. New members pay 50% for two years, Reactivated members pay 50% during the year of reactivation.

Pending

How will it work being that the portal is down now and even though it will be up on the 1st, if I understand the other training correctly, the portal will not be able to accept payments until July 15th?

✓ Answered

How will NEF and SPEAR fees going to be paid?

✓ Answered

When will the central region be apart of One Sigma?

Pending

How would a non one Sigma chapter clear a soror who has paid regional dues directly with the region?

Pending

The inactive list is this from the inactive list from the previous year (ie the payment roster in IMIS)?

Pending

will the Tamiochus be able to pay dues for others in the chapter with this new platform or will every chapter member have to self pay from now on?

Pending

That was my question as well. We usually break local payments into two. Will the system support this or will you have to pay all at once (local dues)?

Pending

is there a way to avoid the 5% processing fee

✓ Answered

Can you do things in batches (ex clear sorors, or do you have to do them all one by one?

Pending

If our chapter is in the Southwest Region, should we expect to submit local dues through the Poodle Portal effective July 1?

Pending

If the region has decided to participate in one sigma at the regional level only, how will that operation be processed?

Pending

Will chapters be able to pay International dues on behalf of their members?

✓ Answered

Are these steps that we are learning tonight, the same for the Rhoers and Rhosebuds?

Pending

Can offline payments be added manually for chapters under OneSigma? Are the funds for local chapters linked to the individual bank accounts?

✓ Answered

is there an option to update chapter status in bulk?

Pending

How do you make payments for members who pay dues to the chapter to pay for them

Pending

I'm the membership chair for my chapter and have been receiving inquiries from Sorors who would like to reactivate. Some have only been non-financila for 1 year, and others have been non-financial longer. Will they have access to the Poodle Portal to reactivate? If so, what are the steps I should tell them?

Pending

How do we handle dues if we are in the Western or SW regions but did not opt in to having local dues included in the One Sigma invoice?

✓ Answered

Can manual clearance be done in bulk?

Pending

how do we know if our chaper will bill through the portal and are we able to change that status?

✓ Answered

And which regions will have to manually clear members?

✓ Answered

Will the Basileus or Anti-Grammateus have access to put in the new Officers

Pending

Do we collect the 5% from each soror separately and if so we can't add it in the total amount, correct because it will make local dues more?

Pending

How do we handle dues/payments if we are in the Western or SW region but did not Opt in for local dues to be included?

Pending

Did I hear correctly, Regional & National dues both go into the amount that was on the screen?

Pending

for chapter dues is that for all dues meaning chapter, regional, Nef and spear, and nationals?

Pending

Are you saying there will be a 5% fee on the entire fee? For instance, if local, region, and national dues total to roughly $800, there will be a $40 processing fee on top of the $800?

✓ Answered

Email notification?

Pending

For the transfer request, will chapter administrators tecieve an email notification to alert of the request?

✓ Answered

Is this session only for Officers?

✓ Answered

Will chapter's get a notification when transfers are submitted?

Pending

How long will it take for chapters to receive funds from payments made through the Poodle Portal? And How will those funds be sent to the chapters (check/transfer/etc.)?

Pending

when will we be able to make the change of officers for the new role of the officers?

Pending

how do we upload our chapter dues to portal. I probably miss that part

✓ Answered

How will funds be disbursed using the single invoice function?

Pending

What if a Soror has paid their Chapter dues prior to the invoice? Can this be adjusted so they are not charged?

Pending

Do we add the processing fee? So with that example would it be $145.99?

✓ Answered

With the new system will we have the ability to see the contact information for the incoming transfers prior to the transfer being completed? With the current system sometimes transfer show up that we have not yet had a conversation with (and there is no way to contact them).

✓ Answered

Partial payments accepted?

✓ Answered

Can you access the Poodle Portal from the exisiting SGR app?

Pending

Where do we go to pay dues for the chapter? Not individual sorors but the entire chapter assessments.

Pending

How does it work for members with different chapter dues amount?

✓ Answered

Will there be a notification of a change request?

Pending

So when we pay chapter dues on the website it goes directly into the chapter bank account?

Pending

If a chapter votes to increase/decrease their dues for the 27-28 Sorority Year, would there be an opportunity to do so before those invoices go out?

Pending

Will the chapter dues hub icon be available and/or active for those regions not participating in OneSigma?

Pending

Will chapters have the option to do different payment amounts for members based on catergories (for example if new undergrad transfers get a discounted rate)?

Pending

I may have missed this-- the amount entered for chapter dues is the amount that each of our chapter members pay specifically locally?

✓ Answered

Do we have to enter the chapter dues yearly

Pending

With the migration of current officers and access, how do we change permissions for outgoing officers, if they are no longer holding an officer role?

Pending

Can we add different chapter dues amounts for different sorors?

Pending

How do you handle if we had Sorors prepaid their dues for this year?

Pending

If there are different tiers (immediate UG transfer discount) should the Graduate chapter send them a separate invoice? And will financial officers be able to manually mark them "paid locally"?

Pending

What if the chapter has multiple assessments?

✓ Answered

If a Soror has already paid chapter dues prior to this, are we able to adjust this before they receive their invoices?

✓ Answered

The chapter fee must be in USD?

✓ Answered

If you have a chapter assessment should it be included in the chapter dues amount?

Pending

Are we able to submit various amounts? For example if our chapter offers a discounted rate to reactivating Sorors or recent undergraduate transfers?

✓ Answered

Is the Chapter dues amount inclusive of SPEAR and NEF?

✓ Answered

Once chapter officers are assigned their role, will they all have access to this information, or only certain officers?

✓ Answered

who has access to update/change chapter details ? officers only or general body?

✓ Answered

Will there be a seperate training for TORCH and what was done in the previous portal

✓ Answered

If the exisiting IMIS officer roster needs to be updated to 2026-2028 officers, that just needs to be done when the new system goes live, correct?

✓ Answered

i know you all like to give us videos but will there be written documentation with step by step instructions?

Pending

We have had people share roles, for example Historian and Marketing are split roles in my chapter so we have 2 Episotoleus. Is there an override for that officer error message?

✓ Answered

The default admins are the outgoing officers, not the incoming officers… this may be an issue.

✓ Answered

Is this just the role of the Grammateus to add officers?

✓ Answered

Adding chapter officers - is the ability to do so by role? Or any officer can?

✓ Answered

Will Regional and National Philo officers have admin privileges in the new system? In the past, we did not have it, or will we still have to wait for the membership reports

✓ Answered

I'm a Regional Chaplain would I be able to see who have entered Omega Rho chpater or who has requested a resolution and export that list?

✓ Answered

What is the processing fee for funds submitted - is it the flat $5?

✓ Answered

Can the screen be enlarged?

✓ Answered

How/when will new chapter officers/administrators be given this access? Is this information being collected now from current Basilei?

✓ Answered

Do elected officers need to attend the Thursday meeting in addition to this meeting?

Pending

Is there a way to collect different chapter dues amounts for different Sorors in a chapter? i.e. New Grad Direct transfer versus returning grad member?

✓ Answered

How does the statuses (LM, CP, Military, etc) be updated then if we can't?

✓ Answered

Would you go to for a soror who wishes to re-activate?

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Can we see how long a person has been inactive?

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This was a good question: who will be the initial officers imported into the poodle portal when it becomes live on July 1st?

✓ Answered

who will be the defaulted admins for the poodle portal once it becomes live on July 1?

✓ Answered

how do we activate our account on the poodle portal

✓ Answered

Are we able to add other demographic information like DOB and address?

Pending

For the Tamiochus, will we receive one invoice for the chapter to pay dues for more than one Soror at a time? Also, will we have access to their individual profile and pay their dues that way as well. We can currently do both. This helps because we collect all dues on the chapter level and pay accordingly.

✓ Answered

Can you please show an international chapter

Poodle Portal Knowledge Base

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